The idea is maybe less top down (from a DFS) and more to look at the current portfolio of “bets” and optimize them. Obviously, the two have to match eventually to finalize the plan.
Try to do it quickly and off the top of your head. Don’t worry about timing yet. It should be at the initiative level. Follow your energy to fill it out if and where you get stuck. Work fast, dont over think!
When you’re done, you can plug in some resourcing assumptions by department into the Hiring Template!. I’ve completed the first one for marketing to show you an example of how simple you can keep it.
Marketing
Goal | X sales meetings booked |
---|---|
Double Down | • SDR |
Level Up | • Content on X and LI |
• Email mktg | |
Start/Invest | • SEO Content |
Stop/Limit/No | • Paid Mktg (including SEM) |
• Events (or max Cap at 1-2 and do them well), i.e. push to ‘25 | |
Continue | • N/A |
Sales
Goal | X new customers closed |
---|---|
Double Down | |
Level Up | |
Start/Invest | |
Stop/Limit/No | |
Continue |
Implementations
Goal | XX% of new customers live within YY days |
---|---|
Double Down | |
Level Up | |
Start/Invest | |
Stop/Limit/No | |
Continue |
Customer Success
Goal | $XXk of Expansion MRR |
---|---|
Double Down | |
Level Up | |
Start/Invest | |
Stop/Limit/No | |
Continue |
Customer Experience
Goal | Reduce monthly customer churn from X% to Y% |
---|---|
Double Down | |
Level Up | |
Start/Invest | |
Stop/Limit/No | |
Continue |
Product
Goal | Improve activation rate by X% (from Y%) |
---|---|
Double Down | |
Level Up | |
Start/Invest | |
Stop/Limit/No | |
Continue |
Engineering
Goal | XX% reduction in product support tickets |
---|---|
Double Down | |
Level Up | |
Start/Invest | |
Stop/Limit/No | |
Continue |
Talent & Recruiting
Goal | X Engineers Hired/Y Sales Hired |
---|---|
Double Down | |
Level Up | |
Start/Invest | |
Stop/Limit/No | |
Continue |
Finance & BizOps
Goal | Reduce software expenses by X% |
---|---|
Double Down | |
Level Up | |
Start/Invest | |
Stop/Limit/No | |
Continue |
G&A
Goal | X team offsites in ‘24 completed |
---|---|
Double Down | |
Level Up | |
Start/Invest | |
Stop/Limit/No | |
Continue |